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How to Manage Anti-Spam and Email Continuity




 

 

 

 

User Guide

 

 

 

SaaS Email Protection

 

 

 

 

Email protection for your account

 

 

Pay Per Cloud’s email protection service works to protect your email account from spam, viruses, worms, phishing scams, and fraudulent emails before they ever reach your inbox. When spam is identified, the policies configured for your account determine whether the email is delivered, blocked, or quarantined for further review. 

 

Further, with email continuity, you can continue to send and receive email in the event of an outage.

 

 

 

Using the Control Console to manage your account

As a Pay Per Cloud client, you can use the Control Console web application to view and manage your quarantined spam, configure your preferences, create allowed and blocked senders lists, and access other optional tools.

 

      Preferences — Configure your Control Console and Email Protection service settings.

 

    Aliases — Add alias email addresses that are associated with your user account.

 

    Quarantine — Review suspicious email messages and decide whether or not they are spam.

 

    Email Continuity —Email Continuity provides a web?based email client that you can use to send and receive email in the event of an outage.

 

      Allowed Senders — Create a list of email address that are always accepted by the spam filter.

 

    Blocked Senders — Create a list of email addressed that are always denied by the spam filter.

 

 

 

 

Accessing the Control Console

 

                       

                URL:

https://paypercloud.portal.saascontrol.com/

 

 

Sign into the Control Console

 

The Control Console is the primary user interface with which you manage your quarantined email, email encryption, Web Protection display settings, and Email Archiving. You can manage quarantined



messages by clicking the links in quarantine messages you receive, but to manage any other aspects of your account, you must sign in.

 

The first time you try to access the Control Console, you must define a password that you will use thereafter to sign in.

 

After you have signed into the Control Console, you can change your password at any time.

 

If you make five consecutive unsuccessful attempts to log in within a 30?minute period, your account is locked. In this case, you can wait 30 minutes and try to log in again. You can also reset your password or contact Support to reset your password immediately.

 

1.       Click Sign in.

 

If you have not previously entered an answer to a security question, the Security Question page is displayed.

The answer to the security question is used to validate you, the user, if you forget your password and request a reminder or reset. If you don't answer a security question, this page appears the next time you log in. You can later change your security question and/or security answer on the Preferences page of your user account.

 

2.       Select a security question and type the answer. Your answer is not case sensitive.

 

3.       Click OK.

 

The Message Quarantine page of the Control Console is displayed.

 

Reset your password from the Sign in page

 

If you forget your password or want to reset it as a precaution, you can do so from the Sign In page.

 

Task

 

1.       On the Sign in page, click the Forgot your password or need to create a password?.

 

The Change Password page is displayed.

 

2.       In the Username field, type your email address.

 

3.       Select Email password information to me.

 

   If you don’t have the email address you should enter, contact Support.

 

   If you don’t have a password, click the Forgot your password or need to create a password?

If you make five consecutive unsuccessful attempts to log in within a 30?minute period, your account is locked. In this case, you can wait 30 minutes and try to log in again. You can also reset your password or contact Support to reset your password immediately.

4.       Click Next.

 

You will receive an email momentarily with the subject line Control Console Login Information. Continue with step 5.

 

5.       Open the email message.

 

6.       Click the link in the email. The link is active for only a limited time after the email is sent (typically 60 minutes). If the link expires, you must repeat this procedure starting at step 1.

 

7.       If you previously selected a security question, the security question is displayed. If you had not <

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